How can we help?

We're here for you. Reach out and a member of our team will get back to you.

Frequently asked questions

How does verification work?+

During onboarding you'll record a short liveness video. Our team reviews it to confirm you're a real person and that your photos match. Verified profiles get a badge and full access to matches.

Why is there an age requirement?+

Intentional is exclusively for members 23 and older. The platform is built for people ready for a committed, long-term relationship.

How are matches chosen?+

Matches are ranked by compatibility across values, lifestyle, communication style, and logistics — not by swiping. You'll see a compatibility score and the shared values behind it.

How do I cancel my subscription?+

Subscriptions are one-time payments that do not auto-renew. You can manage your plan anytime from Settings.

How do I report someone?+

Open the profile or conversation, tap the report option, and choose a reason. Our moderation team reviews every report.